Privacy Policy

Mama et Moi Limited respects the privacy rights of its online visitors and recognises the importance of protecting information provided by them. Any information that you provide will be held and transmitted in a safe and confidential environment.

The information may be used by Mama et Moi Limited, are only for the following purposes:
To tell you about products, services and offers available from Mama et Moi Limited.
To provide you with any updates , fulfil your orders ,process your payment information, send relevant invoice and confirmations to you from Mama et Moi Limited.

We do not sell any personal information to any third parties. However we do share your data with the following types of companies so that we can provide our services to you:

Companies that help get your orders to you – for example, delivery companies and payment service providers

Professional service providers – for example, data agencies, website hosts and marketing agencies to help with things we are not able to do ourselves

Fraud prevention agencies

By registering with Mama et Moi Limited you consent to Mama et Moi Limited Ltd using your information in this way.

When setting up an account on the Site, you will be asked to provide us with your name, billing address and delivery address details, your email address, telephone number and a password. We will also require your credit/debit card details when you are placing an order, unless you are paying via PayPal.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We’ll hold on to your information only for as long as is necessary for the purpose for which it was collected or as is required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

Social Media We may collect information likes names and addresses through competitions on social media etc,   Information we have access to through social media platforms will depend on your personal settings. We will have access to all public information on these platforms. We may also be able to access information that others share about you (as they control how that is shared).We may collect any data that is accessible to us or that you provide through social media platforms, including for example your Facebook and/or Twitter profile picture, gender, and usernames. We will interact with you through social media platforms in accordance with each site’s rules but we are not responsible for how the site owners collect and handle your data. We are not responsible for what third parties post on our social media accounts.If you ‘Like’ our Facebook Page or post on our Facebook Wall, we can interact with you and send you things via these platforms.If at any time you want us to stop interacting with you in this way, please contact us at in**@ma*******.ukCookies

Our website uses cookies to distinguish individuals from other users of our website. This helps us to provide individuals with a good experience when they browse our website and also allows us to improve our website. By continuing to browse the website, users are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on an individual’s browser or the hard drive of their computer. We only use (and store) non-essential cookies on an individual’s computer’s browser or hard drive if they provide their consent.

CookiePurposeExpirationType
langRemembers the user’s selected language version of a websiteSessionhttp
_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website2 yearshttp
_gatUsed by Google Analytics to throttle request rateSessionhttp
_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the websiteSessionhttp
p.gifUnclassifiedSessionPixel
__atuvcUpdates the counter of a website’s social sharing features13 monthshttp
__atuvsEnsures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.Sessionhttp
_at.cwwUsed by the social sharing platform AddThisPersistenthtml
at-lojson-cache-#Used by the social sharing platform AddThisPersistenthtml
at-randUsed by the social sharing platform AddThisPersistenthtml
collectUsed to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.SessionPixel
di2UnclassifiedSessionPixel
i/jot/syndicationUnclassifiedSessionhttp
impression.php/#Used by Facebook to register impressions on pages with the Facebook login buttonSessionPixel
locGeolocation , which is used to help providers determine how users who share in formation with each other are geographically located (state level).13 monthshttp
ouidUnclassified1 yearhttp
uidUnclassified1 yearhttp
uvcDetects how often the social sharing service, AddThis, encounters the same user13 monthshttp
vcUsed by the social sharing platform AddThis1 yearhttp
xtcRegisters the user’s sharing of content via social media13 monthshttp
cookietestUnclassifiedSessionhttp
storageTestUnclassifiedSessionhttp
es_newssubscriberUnclassified100 dayshttp
es_newssubscribersUnclassifiedSessionhttp
external_no_cacheUnclassifiedSessionhttp
frontendUnclassifiedSessionhttp
frontend_cidUnclassifiedSessionhttp

Please note that third parties (including, for example, advertising networks and providers of external services such as web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Individuals can block cookies by activating the setting on their browser that allows individuals to refuse the setting of all or some cookies. However, if individuals use their browser settings to block all cookies (including essential cookies) they may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire as outlined under the expiration column in the table.

This does not affect your statutory rights.

At Mama et Moi we thrive on giving excellent customer care and will deal with any problems which may arise on an individual basis and do our up most to ensure customer satisfaction. For further information please contact us at in**@ma*******.uk

Newsletter/Marketing Email Policy

When making a purchase, you are offered the opportunity to sign up to receive special offers and newsletter emails from us. Should you want to stop receiving these emails please follow the instructions at the bottom of the email to unsubscribe. You may opt-out of signing up to our newsletter service by ticking the appropriate box during registration. If you are not registering for an account but you would like to receive the newsletter, you can sign up separately on our newsletter service sign up page on the Site.If you wish to unsubscribe from our newsletter service, or any other update to which you have subscribed you should:

  • Email us at in**@ma*******.ukwith the word “unsubscribe” in the subject line
  • Click on “unsubscribe” at the bottom of any email we send you; or
  • Log into “Sign In” on the Site and edit your account details.

Please allow 7 days for the unsubscribe to be processed.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

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